Privacy & Cookies
The AU Bookstore is committed to protecting your privacy. We have established this Privacy Policy and are providing it to you so that you can understand the manner in which we collect and use your information and the efforts we use to protect it. Please note that this policy is for the Auburn University Bookstore; it does not apply to other sites that you may link to from our site. Please check the privacy policies on those sites for more information.
Auburn University Bookstore is a retail college bookstore located in Auburn, Alabama, in the United States of America. We serve students, staff, and faculty from Auburn University as well as our internet and mail order customers from around the country and around the world. The address for our main store appears below:
AU Bookstore
1360 Haley Center
Auburn, AL 36849
Personal Information Collected
AU Bookstore recognizes the need for consumers to control the use and management of personal information. By personal information we mean information that can be used to identify or contact an individual. This includes a first and last name, a physical address, an email address, a student id number, or a phone number. If you are visiting our site to browse merchandise or find information about our business or our products, you do not need to provide any personal information. If you decide to make a purchase, however, we do collect this information so that we can provide you with the product or service you requested and so that we can contact you with information regarding your order.
Automatic Information Collected
Our website makes use of various technologies to collect information about types and versions of internet browsers used when accessing our web site. This information, and information about internet IP addresses, as well as date and time web pages are visited are stored in various security and traffic logs. Our service provider reviews these logs, using statistical analysis, in an effort to track and predict traffic patterns and estimate resource needs. Unless we are tracking down a technical problem or we suspect either fraudulent behavior or illegal conduct we do not trace specific user sessions.
Personal Information Use
AU Bookstore uses personal information provided by you so that we can service your order. Also note that we may need to transfer that information to our agents or employees of our service providers. For example, we may need to provide your address to a wholesaler or a shipping company that will ship a product directly to you. We will only transfer the information to the extent necessary to provide the requested information, service, or product to you. We will not sell or trade your information to unrelated third parties. When you submit an order you will receive an email confirmation from our system. As your order status changes you may also receive notifications via email. These notifications are considered part of our service and may not be disabled. We may also periodically send you email notifications concerning products or services offered by our bookstore. Any such notification will include instructions for opting out of future mailings.
Information Control
Your customer profile is accessible from our website and you may update it at any time. Our web site provides you with the ability to change your phone numbers, physical addresses, and email address information stored in your profile.
Supplemental Technologies
Our website uses cookies, session identifiers, JavaScript, and browser detection technology to provide consumers with a more pleasant online experience. Many browsers provide consumers with the ability to disable some or all of these technologies. Disabling them, especially in the case of JavaScript(tm), may prevent you from viewing some web pages. Note that the cookies we use do not place any personally identifiable information on your computer. Our site also does not participate in Ad Networks or use Web Bugs/Web Beacons to track consumer activity.
Confidentiality and Security
AU Bookstore takes reasonable steps to ensure that your information is protected. On our website we use industry standard Secure Sockets Layer (SSL) encryption when collecting your personal information. Our website is hosted in a data center which makes use of multiple levels of redundant firewalls and database encryption to protect information. Internally, we limit access to your information to those employees or agents who we believe have reasonable need to use the information to provide products or services to you, or to perform their jobs.
Notifications
When your order is placed on our website we will send you an email notification. When your order status changes you may also receive notifications via email. These notifications are considered part of our service and may not be disabled. We will send the email but we cannot guarantee delivery. You are responsible for providing a valid email address and for updating it when your address changes. Auburn University Bookstore may, depending on the importance and urgency of the notification, choose to contact you via telephone or postal mail. When doing so we will use the phone number and/or address associated with your account or transaction.
History
AU Bookstore first established a privacy policy in June of 2000. We periodically make changes to the policy to reflect additions or changes to our practices. You may review the current policy at any time by returning to this web page. This policy was last changed on April 5, 2006
GDPR
Please click here for information regarding our evolving GDPR policy.
If you have any questions or concerns about this policy please contact us using the information provided below.